Phoenix Counselling Group | trauma and general counselling in Wrexham and online
Taking new clients now · Wrexham and online

Not-for-profit counselling in the heart of Wrexham. One-to-one and couples counselling for individuals, and on-site counselling, workshops and resilience training for employers across North Wales.

All our therapists are BACP registered

Who is this for?

A private hour that belongs to you.

Confidential one-to-one sessions with a qualified counsellor. You choose what you bring, and we go at your pace, whether that is stress, anxiety, depression or trauma.

Book a 1-2-1 session →
50-minute sessionsIn person or online
Couples sessionsAvailable for partners
Typical waitUnder a week
The first stepA short, no-obligation chat
CostAgreed in the first conversation
Everyone has a story, and sometimes all we need is to be heard.

You can point someone towards us, or refer a client formally if you work in a support role. We contact them directly and gently.

Make a referral →
Send them our number: 07925 847865
Refer a client, two consent checkboxes, no clinical detail needed
We talk it through with them first, nobody is committed to anything
A healthy workforce is a productive workforce.

When someone in your organisation needs support, they are referred to us and matched with the counsellor best suited to them. Fifty minutes, one to one, confidential, at your premises, at our Wrexham office, or online.

Corporate offering →
One-to-one counselling, on site, at our office or online
Active listening workshops
Mental resilience tools
Mental health first aid, and bespoke programmes
TRAUMA SPECIALISTS

Trauma is what we are trained for.

Not every counselling service is set up for trauma. Ours is. Our counsellors hold specific trauma training on top of their core qualification, and every case carries clinical supervision, so you are not explaining yourself to someone who is learning as they go.

That matters most in how sessions are run. You are never pushed to recount what happened before you are ready, and nothing is treated as a hurdle to clear.

Trauma-focused CBT

Structured work on the thoughts and reactions a traumatic event leaves behind.

Focusing

Attending to what the body is holding, for the things that are difficult to put into words.

Internal Family Systems for trauma

Working with the different parts of a person, including the ones formed to cope.

EMDR

Guided eye movements that help the brain process a memory that has stayed raw.

What happens when you get in touch

Nothing is decided in the first conversation, and you can stop at any point. We talk about cost then too, and we hold five reduced-fee places each month.

01
01
You get in touch

By phone, email or the booking form. You do not need to explain anything yet.

02
02
A short first conversation

A 15-minute call with a counsellor, or a conversation online or at our Wrexham office.

03
03
We agree what happens next

One-to-one sessions, couples counselling, or nothing for now. Your choice.

What people say afterwards

★★★★★
5.0 from 13 reviews on Google
Read them all on Google →
★★★★★
“I can’t recommend Phoenix Counselling Group enough. The level of care, understanding, and professionalism is truly outstanding. You can tell there’s a genuine passion for helping people work through challenges and come out stronger on the other side. A safe, supportive space for anyone needing guidance and support!”
GOOGLE REVIEW
★★★★★
“The time I spent with Chris and Rhys at Phoenix was the most impactful counselling experience I've had. They are incredibly caring, respectful and knowledgeable. They go the extra mile for every person that walks through their door and I would recommend them over anyone else in the area. Outstanding service.”
GOOGLE REVIEW
★★★★★
“I would fully recommend Phoenix counselling. They supported me through my issues. My counsellor was excellent at listening and I was able to focus on moving forward. Thanks for your valuable support and professionalism.”
GOOGLE REVIEW
Still deciding? Talk to a person first.

Mon–Fri 9am–5pm. No answer means we are in session, leave a message and we call back.

07925 847865Book online